It's all very well proving that there are loopholes and risks for your organisation in its IT Security, but how does that translate onto the bottom line? Simply stated, is there really a clear ROI for a given spend in a more advanced IT Security solution?
The question of ROI is one that is increasingly relevant in the current economic environment. Establishing ROI requires that the risks and current problems are clearly QUANTIFIED accurately and with the tacit agreement of all the customer's stakeholders. This must then be matched against the cost of procuring, deploying and supporting a solution, to ensure that your organisation sees a clear ROI that exceeds the hurdle rates and time-to-return specified by your Finance department.
KL has designed a 4 stage methodology - "PROVE-IT" - to assist our customers in understanding not just that they need a technology solution, but that by buying one it brings VALUE to the organisation.
Stage 1 - ESTIMATED Value
Stage 2 - POTENTIAL Value
Stage 3 - QUANTIFIED Value
Stage 4 - REALISED Value
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Stage 3 is an in-depth analysis of the environment and will require detailed discussions and analysis not just of the technical issues, but also of the business processes and areas affected by those technologies. This is critical to evaluate accurately the ROI. This stage will result in a detailed report highlighting risks, costs, and recommendations. We will need the ready co-operation of a number of different stakeholders in your organisation to complete this stage accurately. As we will be working closely on your REAL information, KL will need to establish a full non-disclosure agreement prior to engagement to provide full confidentiality protection for you. This is a chargeable consulting engagement, but the output is YOURS and does not oblige you to purchase the solution from KL. It may be that this piece of work is the catalyst, business case and technical requirements definition for an RFP or tender.
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Stage 4 is only relevant if you have bought from KL. As our mantra we believe in delivering VALUE to our customers. So what happens after you've purchased something? How many suppliers do you have the return to their customers and empirically ANALYSE whether or not they delivered the value that they said they would. This is what KL does in the 4th stage of our Prove-IT Methodology. Basically, did we deliver "what it said on the tin"!
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